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    Got a question?

    We have lots of FAQ's and information available in our customer support section. You can also look at our support information on reporting suspicious emails and general online banking help.

    If you can't find the answer to your question online – you can use this form for general enquiries. We aim to reply to emails within 3-5 working days.

    Important information

    We no longer offer unsecure email support to customers with questions on Savings accounts or online servicing. Look at our support section for the answer to your question – or log in to online banking and send us a secure message. Or you can give the team a call.

    Remember that email isn't secure, so please don't send personal or confidential information such as your Credit or Debit card numbers using this online form. You should also read our policies on Data Protection and Uses of Data.

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    Sainsbury's Bank plc, Registered Office, 33 Holborn, London EC1N 2HT (registered in England and Wales, no. 3279730) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Register no. 184514). Sainsbury's Supermarkets Ltd is an appointed representative of Sainsbury's Bank plc.

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